Refund policy

Return & Refund Policy

We accept returns within 30 days of delivery. Items in original packaging with tags attached.

Process:
Contact info@essence-outdoors.com
No refunds will be given for damage caused by the customer themselves that is not due to product quality issues.

Refunds: Issued within 2-5 business days after receiving and inspecting the item.

Exceptions:

Suspected counterfeit goods will be retained for investigation without refund.